Reports nobody read, written by people who hated writing them.
The sales team at a power company was assembling complicated PowerPoint updates and emailing them up the chain. The decks arrived late, read badly, and broke formatting every week. Leadership stopped reading them, and once reps noticed, they stopped putting effort in. Both sides lost sight of live projects.
The fix wasn't more reporting discipline. It was making the report easy to file and worth reading. The name comes from North America's smallest falcon: it hovers, watches, and doesn't waste a move. That was the spec.
- Reps talk instead of type. A two-minute voice check-in with an AI agent replaces the weekly deck. The transcript becomes the update.
- Numbers come from the system. Kestrel pulls the figures from Salesforce and the team's slides, so nobody re-keys totals.
- Leadership gets one view. An executive hub compares reps and projects side by side, with an AI-drafted weekly brief that links back to its sources.